Technical Assistance for Design and Implementation of Short- Term, High Impact Performance Improvement Program (PIP)
Lagos Water Corporation received funds from World Bank through the International Development Agency (IDA) for designing and implementing of a performance improvement program as well as assisting the utility to commercialize its operations. Activities involved included ;
- Establishment of Key Performance Indicators (KPIs)
- Establishment of Strategic Business Units (SBUs)
- Designing and facilitating signing of performance contracts between the corporation and the Strategic Business Units
- Designing of an incentive and penalty mechanism based on selected KPIs