Following initial reforms carried out in 2015, GWCL last year completed several stages of a successor programme supported by 2ML Consulting. It showed sustained performance and meaningful improvements throughout the year.
Rwanda’s Water and Sanitation Corporation (WASAC) was on 20th April 2016 presented with an accolade at the at the Global Water Summit for a fast turnaround in financial management and utility operations in 2015.
As part of the reforms aimed at fast-tracking the attainment of development objectives enshrined in Government of Rwanda’s flagship policy documents, the Water and Sanitation Corporation (WASAC), with support from the Ministry of Infrastructure (MINIFRA) and with technical assistance from 2ML Consulting Limited (2ML), implemented a 90 days Performance Improvement Programme (PIP) aimed at generating quick-wins in corporate objectives, enhancing staff capacity and laying a strong foundation for long-term performance management; and the successful implementation of subsequent reform programs.
Guma Valley Water Company Limited (GVWC) was established by an Ordinance in 1961 as an autonomous public utility to supply water in Freetown, Sierra Leone. It is 99% owned by the Government of Sierra Leone and 1% owned by Freetown City Council. Institutional challenges within the sector, coupled with past political upheavals had made it very difficult for the company to deliver on its mandate. Despite efforts by the Government and the International Community, water service delivery did not significantly improve from the 2002 Sierra Leone Civil War situation.
Transition from one management style to another is such a critical and delicate phase that can make or break an organization. At this stage, strategy is everything. Ghana Water Company Limited (GWCL) chose to partner with 2ML Consulting Limited to develop a 100 Days High Impact Performance Improvement Programme (HIPIP). The results were amazing; revenue collection increased by 44% (close to USD2M) in the first month of the HIPIP.